Join the practice
Accountable / Named GP for All Patients
All patients registered at Hilly Fields have a named doctor who has overall responsibility for your care and support. If you choose to see another doctor at the surgery you are entirely free to go on doing so exactly as before.
NAMED ACCOUNTABLE GP
As part of a new contractual requirement for 2015-16, all patients registered at a GP practice are to be allocated a named accountable GP.
What does ‘accountable’ mean?
The new contract requires the named accountable GP to be responsible for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of those patients where required, on the patients behalf.
However, this does not mean that they will be the only GP or clinician who will provide care to that patient. This GP may be a partner or a salaried GP.
Will GP practices write to patients to inform them of their named GP?
No. However, practices are required to inform patients of their named GP at the next appropriate interaction.
Can patients choose their own named GP?
In the first instance, patients will simply be allocated a named GP. However, if a patient requests a particular GP, reasonable effort will be made to accommodate their preference.
Do patients have to see their named GP when they book an appointment?
No. Patients can and should feel free to choose to see any GP or nurse in the practice in line with current arrangements. However, if their preferred choice of GP is not available, an alternative will be offered.
Live within boundary area?
To be eligible to register at the practice, you must live within the practice catchment area.
How to register
If you would like to join the practice you should ideally bring proof of address (Utility Bill etc) and your NHS (National Health Service) number with you when you come to register. You will then be giving a registration form and Patient Questionnaire to complete. After this is returned to the practice you will be given an appointment to see the Health Care Assistant for a New Patient Check, and this would complete the registration process.
Children 16 and under do not need to complete the registration form. An adult member of the family can register them by providing the required information and signing the registration application on their behalf.
As a patient, you have the right to express preference as to which GP you wish to see. However, if you require an appointment and your preferred GP is not available, you will be offered an appointment with another doctor. If you still wish to see your preferred GP you may have to wait longer.
We would kindly request that applications are submitted between 10am and 6pm to enable the registration process to be completed that day. Patients may need to return another day to complete the registration process for applications submitted after this time.
Non English Speakers
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages:
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