HOW TO ORDER A REPEAT PRESCRIPTION

If you require prescriptions for regular and continuing treatment, it is not always necessary to see the doctor each time.  Repeat prescriptions are computerised and the tear-off slip at the side will indicate the date your review is due.

Give 2 full working days’ notice.  Please DO NOT telephone.

 

Patient Access is available to ALL our registered patients. Once registered, you can order your Repeat Prescriptions online via your home PC or mobile device. To register for this service, please click here for more information

If you're already registered, click the orange Sign In button below to order your Repeat Prescription.

If you're having any difficulties using Patient Access, please click here

 

Requests for prescriptions are NOT taken over the telephone, as we believe this can lead to errors. If you have a repeated medication the Doctor will issue you with a request sheet. All repeat medications should be indicated on the request sheet of your prescription. Prescriptions will be ready for collection within 48hrs from request.

Alternatively the request sheet can be sent back to The Surgery in a stamped addressed envelope and it will be posted back to you. Please note that requests for repeat prescriptions received at the Surgery the day before a Bank Holiday weekend will not be available for collection until after the Bank Holiday.

Your request sheet will show a review date. This will be updated automatically if you see a Doctor
before that date. If you have not seen a Doctor since the prescription was issued you will be advised
by the Receptionist to make an appointment to see a Doctor before the prescription can be reissued

 

Ways to order your Repeat Prescription

  1. Online via Patient Access
  2. By post, enclosing a stamped addressed envelope if the prescription is to be returned.
  3. Personally at the reception desk.
  4. By fax on 0208 314 5552

In order to avoid mistakes and ensure your safety, we do not accept requests by telephone for repeat prescriptions, unless you are housebound. Please use the tear-off portion for your order.