Patient Participation Group (PPG)

Patient Group

The Patient Participation Group is a group of people from the practice population who have expressed an interest to be part of the group.

The aim of the Patient Reference Group is to work towards improving and developing patient services. This group of patients help voice the views, needs and requirements of our Practice Population. 

The group helps influence a positive change in the services provided by Hilly Fields Medical Centre. The Reference Group comprises of the group members, Doctors, Practice Secretary, Practice Manager and staff.

The group meets four times a year, usually from 1.00 – 3.00pm at Hilly Fields Medical Centre.



Aims of the Patient Participation Group

  • To actively involve patients in making suggestions to improve the services provided
  • To obtain feedback on the quality of the services provided
  • To discuss issues and expectations from the patients’ point of view

The main aim of the patient reference group is to work to improve services from a patient point of view.


Join our Patient Participation Group

To join the Patient Reference Group ask at Reception for details of joining and further information, phone on 020 8314 5552, or email

If you are a new patient and wish to join our group please express your interest by completing the form attached to the New Registration Form.


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.